Pensioners: to activate the IAM credential, there are two methods.
Method 1: activation with your SPID or CIE credential. Once the authentication process is completed, the system will require the completion of the user profile by entering a personal email address, mobile phone number, and a password that will be used for future access.
Method 2: activation of the IAM credential via Individual Code and Secret Code generated on Banca d'Italia systems. Once the authentication process is completed, the system will require the completion of the user profile by entering a personal email address, mobile phone number, and a password that will be used for future access.

For pensioners, the Individual Code (found on the pension envelope) will be the Username for future logins.

Employees: to activate the credential, you must enter your UTENZE Username and, as the Secret Code, the code retrievable via the dedicated function on Banca d'Italia systems. The activation process will require entering a personal email address, mobile phone number, and a password that will be used for future access.
For employees, the Username for login coincides with the UTENZE domain Username.